FAQ
Products
Do they contain any fragrance?
No, the products are 100% fragrance-free.
Are they vegan?
Yes, they are 100% vegan.
Are they 100% natural & organic?
No. Although we use natural and organic ingredients as much as possible, we have chosen our formula to include synthetic ingredients for several reasons, such as effectiveness, safety, and sustainability.
Many natural ingredients can be irritating, and we believe it's better to formulate products that deliver results rather than to follow trends. Sustainability is very important to us, which is why we do not use essential oils, as we are aware of their impact on the planet.
Where are they manufactured?
They are manufactured in Romania, in a specialized and accredited laboratory.
Container
Does it contain plastic?
Nope, plastic is not used in making these containers.
What material is it made of?
It's made from a natural polymer that has not been chemically modified. Once disposed of, it will fully break down in any soil and marine environment, leaving behind zero microplastics.
Can it be toxic when in contact with nature?
No, it's safe for the environment. When it decomposes, it doesn't leave microplastics or toxic substances behind.
Will it decompose before I've used up all of my product?
Nope. The material breaks down only when in contact with certain strains and specific volumes of microorganisms. These conditions are exclusive to soil, home compost, and in some cases, landfill environments.
Consequently, you can store your products anywhere you like - whether it's in the bathroom, your handbag, taken on vacation, or even put in the dishwasher!
How long does it take to decompose?
Home compost is the best disposal method for our containers. In favorable aeration and temperature conditions, the decomposition process takes approximately 52 weeks.
If I don't have compost, can I throw it in the trash?
Yes, it is recommended to throw it in the food waste .
Packaging
Is it made of recycled paper?
Yes, it contains 100% recycled paper.
Is the shipping box made of recycled cardboard too?
Yes, the cardboard used for the shipping box is recycled.
Are the packing peanuts biodegradable?
Yes, they are made from starch and dissolve in a matter of seconds when in contact with water.
What is the wrapping paper made of?
The wrapping paper is made from fallen leaves.
Shipping
Do you ship internationally?
Yes, we currently ship throughout the European Union, excluding Cyprus, Malta, and Ireland.
What happens if my order arrives damaged?
Please contact us immediately at office@medans.co, and we will take care of replacing your order, after discussing with you and the delivery company.
How can I edit my shipping address or cancel my order?
If you wish to change your shipping address or cancel your order, please send an email to office@medans.co within 2 hours of placing the order.
Please note that we may be unable to change delivery options or cancel if your order has already been dispatched.